Interview With a Banker: The Truth About Banks and Lending

Banker tied up

I convinced a banker friend to submit to an anonymous interview with me.  I agreed to keep the dialogue in the interview completely confidential and anonymous.  For this reason, he was able to admit some pretty shocking things to me. Things that bankers just can’t talk about or admit, without the risk of losing their jobs or worse, getting cut off from the precious TARP money from the government.

Before you read the interview, I am encouraging all of you to contribute your comments below, at the end of this interview.  I expect that most of you won’t be surprised by any of the answers to the questions below, in fact, most of you will think to yourselves, ‘Doesn’t everyone already know this?

However, the majority of people out there really don’t know what’s happening in banks and lending.  A program that was intended to pull banks, and thus our economy out of this crisis, has only invited more abuse and greed in the banking world, and further delayed inevitable bankruptcy.

  • How long have you been with this particular bank?

15 years

  • Is this a community bank, a regional bank, or national?

It is a community bank that focuses on commercial loans.

  • What is your title at the bank?

I was a commercial loan officer for 10 years. I am now Vice President of the commercial division of our bank.

  • Tell me a bit more about how lending has changed over the last few years at your bank? For example, number of loans your bank was making then, versus now, the requirements then versus now,  etc.

In 2006 we were making 125 commercial loans per year.  In 2009, we made 36 commercial loans.  In 2006, we lent based on appraised value, up to 85% of appraised value.  We also did not require borrowers to have a depository relationship with us in 2006.  Now, we lend primarily based on the DSCR, and up to 75% of value or the purchase price.  However, our average loan to value is actually only 70%.  We also require borrowers to establish a depository relationship with us. Typically 20% of the loan amount.

  • So let me clarify what you’re saying. If a borrower comes to you with a commercial building that he or she can buy for fifty cents on the dollar, you are still requiring a 30% down payment based on the purchase price plus an additional cash deposit of 20%?

Correct. Even if the building is worth much more than our customer is buying it for, we are still only lending 70% of the actual purchase price.

  • O.k., let’s use an example then, just to illustrate the numbers here. Let’s say I’m able to buy a building that’s worth $2 MM for $1 MM.  I’m coming to your bank for a loan of $1 MM to buy this building.  In this case, I’ll need to bring in a $300,000 down payment in cash as well as a $140,000 cash deposit.  This is a total of $440,000 in cash that I need to put up for a loan of $700,000?

That is correct.

  • Wow. Unbelievable.

Yes, that is the reality I’m afraid.  If we give you a loan at all.

  • So based on what you told me about only issuing 36 commercial loans total last year, you aren’t really lending right now are you?

Frankly, no.

  • Do you think your bank will stay afloat and outlast this crisis?

Yes, I think we will.  The only reason we’re still operating is due to the conservative stance our President took at the end of 2006.  After 2006 we began to curtail our lending a bit because our President could see the bubble about to burst.  During that time, there was a lot of pressure on us to compete with other banks. The lending environment was very competitive, and frankly, it was out of control.  Some of our competitors were making 48 hour closings on commercial loans. In order to compete for the business, we were being pushed to do the same. Looking back, this was ridiculous, but at the time, it was just, well, business as usual.  Unfortunately, our competitors that were putting pressure on us at that time to keep up, well, they’re all out of business.

  • That’s sad.  I guess the writing was on the wall though. Your bank’s President sounds like a smart guy.

Yes. He was, and is. Too bad our Board of Directors forced him to resign shortly after the bubble burst.

  • What has happened to your bank since the bubble burst?

Well, we bought a larger, regional bank that was going out of business.  The problem is, they only had to disclose their “bad loans” at the time of the purchase. They did not have to disclose those loans that they knew were about to become “bad loans.”  So, shortly after the purchase was complete, we found out about a lot of problematic, or soon to be bad loans in their portfolio.  And, just as we feared, many of these “problematic” loans started to go into default, soon after the purchase.

  • So what now?

Unfortunately, we must set aside a large sum of capital in reserves to cover these bad loans, 80% of the loan amount, for each loan that is in default.  This has eaten up all of our capital, which we could be using to make new commercial loans.  This is the primary reason we are unable to lend right now.  We are not lending because we are short on capital.

  • But what about the TARP money from the government? Didn’t your bank receive any of this?

Yes, we’ve received over $50 MM.

  • Wasn’t this government money meant to keep banks like yours lending? $50 MM is a lot of money to make loans with.

Yes, technically it was meant for that purpose. But I think most banks like ours are using their TARP money to cover bad loans on their books.

  • Ugh. That’s the ugly truth.  So, that $50 MM dollars, that was lent to you by the U.S. government to keep lending, and indirectly to keep the wheels of our economy turning. You are using that to cover your bad loans and not to make new ones? And there’s no accountability, no regulations on this?

Correct to the first question. And, no, not really, to the second question. There are no regulations. It’s a pretty screwed up system. I can say that because I’m on the inside. I know first hand how it ticks. And this is exactly why I’m not supposed to say that we are not lending. If anyone caught wind that we are “not lending,” we’d be in a lot of trouble and those government loans would be called in immediately, if we weren’t shut down altogether.

  • So what about your commercial borrowers? The ones that have a long-term relationship with your bank? Are you renewing their loans?

No. Unfortunately these are the customers that are getting hurt the worst in this whole thing.

  • Why?

Well most of them have just completed their Phase I financing and are coming back to us for perm.  Some of these customers have been banking with us for over 20 years. We know their first names and we’ve seen their kids grow up etc.  When they come to us for this perm financing or after a 3 to 5 year call to refinance, we have to tell them to pay us off and go to another bank.

  • What happens to them?

Most of them are so strong that we are hoping that they will be able to obtain a loan elsewhere.

  • This seems backwards. Aren’t you trying to obtain more deposits? These customers are taking their deposits and walking.

Well, right now we need to raise capital through stock issue.  Investors won’t look at our stock unless no more than 20% of our portfolio is secured by commercial real estate.  This means we have to get this ratio down to attract investors to purchase our stock.  This is why we are not issuing new commercial loans. I think a lot of banks are in this same position.

This concludes the end of the interview with a banker.  This story is not the same for all banks.  Some banks are stronger than others and have sufficient capital to continue making news loans.  However, the truth is that many banks are actually turning away long-term customers that have never made a late payment on their commercial loans. Customers with which they have built long-term relationships for 20 years or more.  These are the people who are truly getting hurt in all of this.

The more grim outcome of banks not lending, even though they have been lent millions by the U.S. government in order to keep doing so, is that the mere action of lending to businesses is what fuels our economy.  This action creates jobs, and inventories of stuff that people buy, or services that people buy and sell, and profits which allow loans to get paid back, and then the cycle repeats itself over, and over, and over again.  Lending is the impetus behind this precious cycle.

Please leave your comments, good or bad, negative or positive. I’d love to hear from you on this controversial topic. Or, share your own story or a story of your clients. Please share.

Posted by Corey Curwick on March 21, 2010

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9 Responses to “Interview With a Banker: The Truth About Banks and Lending”

  1. GQ says:

    This is a test comment from GQ.
    Leave a comment below.

    GQ

  2. MM says:

    I thought this was a very interesting read and I walked away thinking “Ok…now what?”. So cash is king and you have to have quite a bit of it on hand even to get a loan on something that has a lot of equity in it, then what the point is a bank? Keeping a lot of cash on hand seems to fly in the face of Robert Kiosaki comment that ‘savers are losers’. It seems to me the only way to go about this is to either start creating your own ‘bank’ by creating a cache of precious metals that won’t loose value regardless of what the U.S. dollar is doing or gather a bunch of people together to go in on a deal with you (and in a sense create your own ‘bank’). Either way you still need quite a bit of forethought to pull something off and I hope most people realize this when going into a new venture.

    Thanks for having this interview and posting it and thanks to your banker friend for being willing to talk about this stuff!

  3. ccurwick says:

    MM,
    Thanks for your comment. I agree with your thought about having a ton of cash on hand. I think that holding a large portion of cash in gold or other commodities is important. Rather than stuffing cash into a saving account, watching it devalue every year.

    I also think the trend is moving toward private lending groups right now. Hopefully interest rates will tend downward in this area of lending and/or more private equity firms will emerge.

    Private lending can have an excellent return on investment, if it is properly collateralized in this volatile market. Who knows what the future of the conventional side of lending (banks) is? Obviously the banking world as we all knew it has completely changed!! It is comforting to think that all will tend toward equilibrium again, sometime in the near future. However, lessons learned in banking, especially hard ones, are easily forgotten.
    ‘The shortest memory is that of the market.’ …..(and the banking system!)

    Thanks for your thoughts.
    CC

  4. Kennon says:

    I think this is interesting from the stand point of how will these banks get the loans off the their books if very few can qualify for a loan under this 30% down? Will these loans go into default creating a short sale scenerio? Will the bank then have to devalue the property 40% or more to make it attractive to either another bank or Private lenders? There is a squeeze play for the cash holders if these community banks are willing to play.

  5. Pascal Crepin says:

    I am not really surprised.
    After what happened the banks are looking to preserve the remaining capital, rebuild their capital base before the authorities tighten the lending requirements. In order to rebuild the capital base, the only way is either to raise capital or not to renew outstanding loans. Typically, you would start to call in your overseas lending and then your lending to marginal (however defined) customers. Banks will look at their own survival first before thay can spare a thought about the survival of the community.

  6. ccurwick says:

    Thank you for your comment Pascal. Nice to hear from other Tbirds on this topic. I’d be curious to hear how the banks are lending (or not lending) where you are.
    Thanks for contributing.
    C

  7. Jaime says:

    That sounds like an extreme banking practice, however I can understand the rationale behind this. I work for an Australian Bank in commercial lending, a sector that was midly affected by the global financial crisis. In general most Australian banks performed pretty well as compared to their counterparts in other Western countries and as such there has not been a need to impose such extreme requirements on customers.

    However over the last two years there has been an increased risk aversion towards commercial and residential property development loans because of the high level of credit exposure that most banks had. The lending limitations have been more related to stringent credit risk policies and to the quality of the securities provided by customers.

    As a banker I must admit that Australian banks are as greedy as most banks in the world and they don’t miss any opportunity to squeeze more money out of their customers. That’s why most Australian people look at banks (and bankers) as crooks, something I’m not really proud about.

    Posted by Jaime Neyra-Morales, Thunderbird MBA

  8. Alsherif W says:

    This is very similar if not identical to bank practices in Egypt, (regulated by the Central Bank of Egypt). Much publicity has been made in Egypt for avoiding the economic crisis by means of a very conservative banking system. However, the deposit to loan ratio in Egypt is as high as 65%! Growth is therefore very much dependent on FDI, which explains why the economy slowed down during the financial meltdown, despite having a very liquid banking system.

    Alsherif Wahdan, Thunderbird MBA

  9. Grinling Gibbons says:

    This is just what everybody knows i should think, & it is probably the same in all other countries that were bailed out by the banks, there should have been proviso,s put in place as to where the money was going, but it,s to late now the money has gone & it has helped know one only the banks, america is to blame for the whole bloody mess for removing what was put in place after the 29/30 Wall Street Crash & the banks around the world were only to glad to buy the worthless paper because all the could see was the Dollar Signs on how much they could make, but now as usual it,s going to be the same old cliche who picks up the tab yes you got it the working class guy in the street, & i bet this message will not be printed & just because i have the guts to tell it as it is,G K Gibbons

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